Request for exchange or return should be posted on my page [1:1 inquiry] or on bulletin board.You can only apply for exchange or return within 3 days upon receipt of your package. Items must be returned in new and original condition to ensure full credit.
Bonicrew handles the issues of exchange/return under the terms and conditions of the Korea Fair Trade Commission (KFTC).
1. Application for exchange/return should be registered within 3 days upon receipt of your package.
2. Even if you complied with the 3-day limit, if the value of the item has decreased by the removal of tag or opening of a package, exchange/return may not be accepted. .
3. If you decide to refund an item, you will be responsible for all fees associated with roundtrip shipping and delivery.4. For exchange/return caused by BONICREW, BONICREW will bear the cost of shipping and delivery (incorrect/damaged/defective items)
You can only change an item with the same item you ordered.If you want to exchange with a different item, please first return the item you ordered and make a new order.