Home > Customer Service > FAQ
All the orders, whose payment is confirmed, can only be cancelled by BONICREW. For this reason, request for cancel should be posted on my page [1:1 inquiry] korea-hour before 14:00 at the latest.
Please note that it is impossible to cancel your order if the item has already been shipped out.
Because credit card has already been canceled and cash has been refunded, you can use your item only after you repay by credit card or retransfer cash under the same condition when cancellation was made. In this case, please leave your inquiries on my page [1:1 inquiry] or on bulletin board.
It will take approximately 7~10 business days.
  • Netive.INC  .  
  • CEO:Lee Eun-joo  .  
  • Business License:211-87-24942  .  
  • E-commerce Registration:Seoul Mapo Office - 1898   .  
  • address:2F, 88, Jandari-ro, Mapo-gu, Seoul, Republic of Korea  .  
  • E-mail:bonicrew@naver.com
  • go to instagram
  • go to blog