FAQ

Home > Customer Service > FAQ
Our customer service center opens from Monday to Friday, 10:00~17:00 (Lunch time: 12:00~13:00) and closed on Sunday and public holidays.

BONICREW currently doesn’t provide after service to customers.

We exchange an item only when the item is found defective upon arrival.
  • Netive.INC  .  
  • CEO:Lee Eun-joo  .  
  • Business License:211-87-24942  .  
  • E-commerce Registration:Seoul Mapo Office - 1898   .  
  • address:2F, 88, Jandari-ro, Mapo-gu, Seoul, Republic of Korea  .  
  • E-mail:bonicrew@naver.com
  • go to instagram
  • go to blog